Privacy Policy

Your privacy is important to us. This policy explains how we collect, use, and protect your personal information.

Last updated: December 2024

Information We Collect

Personal Information

We may collect personal information that you provide directly to us, including:

  • Name, email address, and contact information
  • Business information and company details
  • Product preferences and order history
  • Communication records and feedback

Automatically Collected Information

We automatically collect certain information when you visit our website, including IP address, browser type, device information, and usage patterns to improve our services and user experience.

How We Use Your Information

Service Provision

Process orders, provide customer support, and deliver our manufacturing services.

Communication

Send important updates, respond to inquiries, and provide technical support.

Improvement

Analyze usage patterns to enhance our products and services.

Legal Compliance

Meet regulatory requirements and protect our legal interests.

Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

Service Providers

Trusted third-party vendors who assist in our operations, such as shipping, payment processing, and technical support.

Legal Requirements

When required by law, court order, or to protect our rights and safety.

Business Transfers

In connection with any merger, acquisition, or sale of company assets.

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

Encryption

SSL/TLS encryption for data transmission

Access Control

Restricted access to authorized personnel only

Regular Audits

Periodic security assessments and updates

Your Rights and Choices

You have certain rights regarding your personal information. Depending on your location, these may include:

Access your personal information
Correct inaccurate information
Delete your personal information
Restrict processing activities
Object to certain processing
Data portability

Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your browsing experience, analyze site traffic, and understand user preferences.

Types of Cookies We Use:

Essential: Required for basic site functionality

Analytics: Help us understand site usage patterns

Preferences: Remember your settings and choices

Marketing: Deliver relevant content and advertisements

International Data Transfers

As a global manufacturing company serving clients across multiple regions, your information may be transferred to and processed in countries other than your country of residence.

We ensure that such transfers comply with applicable data protection laws and implement appropriate safeguards, including standard contractual clauses and adequacy decisions.

Questions About Our Privacy Policy?

If you have any questions about this Privacy Policy or our data practices, please don't hesitate to contact us.

info@okanen.com
WhatsApp: +86-15820591198
Guangdong, China

Policy Updates

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated policy on our website and updating the "Last updated" date. Your continued use of our services after such changes constitutes acceptance of the updated policy.